Frequently Asked Questions
Here you’ll find clear and simple answers to the most common questions travelers ask about booking trips, making payments, cancellations, and everything in between.
General FAQs
Is Best of Merzouga a licensed Morocco tour operator?
Yes. Best of Merzouga is a licensed Moroccan tour company under the legal name “Bakni Tours” specializing in private and tailor-made tours throughout Morocco. We provide professional drivers, carefully selected accommodations, and authentic local experiences.
Can I customize my Morocco tour?
Absolutely. Every itinerary can be customized to suit your travel dates, interests, arrival airport, departure city, accommodation preferences, and budget. Whether you’d like to add destinations, spend extra nights, or include special activities, we’ll create the perfect itinerary for you.
Can your tours start and finish in different cities?
Yes. We offer flexible itineraries starting or ending in Marrakech, Casablanca, Fes, Tangier, Agadir, Ouarzazate, Errachidia, and other locations across Morocco.
Do you organize private tours only?
Our specialty is private tours, giving you complete flexibility and comfort. We can also arrange small shared tours upon request.
What type of vehicles do you use?
We use modern, lisenced air-conditioned vehicles adapted to your group size, including:
- Comfortable SUVs
- Toyota Land Cruiser 4×4
- Luxury Minivans
- Mercedes Sprinter Minibuses
All tours include an experienced professional driver.
Will we have the same driver throughout the tour?
Yes. For almost all private tours, the same driver and vehicle remain with you throughout the journey, ensuring greater comfort, consistency, and a more personalized experience.
Can you pick us up from the airport or our hotel?
Yes. We provide complimentary pickup from airports, hotels, riads, ports, or any agreed location throughout Morocco.
Is the camel trek included?
Yes. Most of our desert tours include a sunset camel trek across the Erg Chebbi dunes. Guests who prefer not to ride camels may choose a comfortable 4×4 transfer to the camp.
Are the desert camps private?
Yes. We provide private luxury tents equipped with comfortable beds, private bathrooms (depending on the camp selected), hot showers, electricity, and traditional Moroccan hospitality.
Can we upgrade our accommodation?
Yes. We offer Standard, Comfort, Luxury, and Premium accommodation options for most tours.
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